Clean Recreate Outlook Profile

July 28, 2017 | by iaur | posted as Failure, Outlook 365

Clean Recreate Outlook Profile by deleting cache

1. Delete all folder/keys under this registry hive.

HKEY_Current_User\Software\Microsoft\Office\16.0\Outlook\Profiles

2. Delete all Outlook cache file under this directory.

> Go to this location by pasting it on Windows RUN

%userprofile%\AppData \Local \Microsoft\Outlook
*If no AppData found, change the settings to view hidden files

> Rename the whole Outlook Folder

**If account is on IMAP set up check first if you have contacts and

calendars saved locally on the account, if you have, refrain from doing this as this process will delete local cache.

3. Delete all profile in Mail (Control Panel)

4. Run quick repair on user’s Office suite and restart the machine

5. Setup a new outlook profile.

6. Observe for any issue encounter.

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