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Managing Unknown Drivers

March 16, 2015 | by iaur | posted as Failure, Windows

Exclamation mark beside the device is – built-in warning signs which inform users about an unrecognized hardware.

Machine generated alternative text:

1. What you need to do is to click on the device, then right click on it and then choose properties.

Machine generated alternative text:
CS mp uter 
File Action Vieuu Help 
Computer Management (Local 
Task Schedu 
D Event 
Shared Folders 
D Performance 
Device Managy 
Disk Management 
Services and Applications 
B uetOOth Radios 
Disk drives 
D splay adapters 
Intel(R) HD Graphics Family 
Standard VGA Graphics Adapte 
IDE ATA/ATAPI controllers 
Imaging devices 
e, Keyboards 
Mice and other pointing devices 
Netajork adapters 
Other devices 
More Actions 
Eth e 
Update Driver . 
Scan for hardware changes 
Pr erties 
Sound, vi eo and 
me contro ers 
System devices 
Universal Serial Bus controllers 
Opens properV sheet for the current selection

2. The device properties window will appear, then go to details tab and then on the property drop down box select Compatible Ids. It will display the Hardware Id Strings.

Machine generated alternative text:
Ethernet Controller propeitl" 
enaa D 
Device descriptnn 
Earn abble 
Physical Device O*ct name 
Legacy bus type 
Bus number 
Power data 
emoval poGcy 
Removal policy defau 
Install state 
Location pehs 
Base Cont*ler Id 
O splay narne 
Device Instance Path 
-DevNcde status 
Prilem code 
S afe Removal Required 
Bus reported device descri*ioh 
Class short name 
Class icon path 
L o wet o

3. Copy the Hardware Id String then open your browser go to (replaced by )to check the hardware driver or vendor.

Machine generated alternative text:
PCI Internet Explorer 
Favorites Suggested Sites 
PCI Vendor and Device Lists 
I PCIDat abase . com 
Web Slice Galleiy 
PCI Vendor and Device Lists 
This page is primarily intended as an enQineerinQ resource* for people who need to deal with computers built around the PCI bus 
device IDs. Th's database is entirely user-supported; all the data has been and continues to be furnished by those working in the 
What's available here: 
PCI Vendor List Nome or by Vendor from these lists, you can se ect a vendor, and get more information about either the v 
take a little while to load). There are links available to add information to the database as well 
PCI C Samole Code' contains sample C code that can be used to access the various tables in the pcihdr.h file below 
endor Search: 
Device Search: 
pre-compiled Vendor/Device Lists 
CSV vpndgr,'dpvice 
PCI C Header 
Tab delimited vendor/device list 
Other Sources of Information: 
SpeciQl Interest Group: The Official PCI-SIG site, committed to the development and enhancement Of the PCI standard,

4. Now that you have the correct vendor name and now you can check for the correct driver for the device.

Note: The site may not display detailed report but knowing the vendor will help you a lot.

5. To make thorough check with the hardware, try entering the string on the “device search” .

6. If the site did not displayed additional details, click the vendor name instead. It will redirect you to vendor information page.

Tip: Use the find command on Internet explorer

7. Now we can search for the specific driver for the device using Google or even going to the manufacturers website and search for the specific driver for the device.

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