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Unable to add contact group – We couldn’t add a buddy to this group

April 17, 2020 | by iaur | posted as Failure, Teams (formerly S4B)


  • Getting an error when adding an organization member as group contact in Teams
    • Sorry, we couldn’t add a buddy to the group
    • We couldn’t add a buddy to this group


Mail attribute is needed before users can be added in group contacts. For a Cloud only account, EXO license is needed to populate the attribute.

You can run a GET Request to see if the mail attribute is populated.

For a DirSynced user, you can refer to this steps to make sure that the mail attribute is filled out.

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